Privacy policy

Last Updated: [ 18 Sep, 2025 ]

At HelpSatara.com, we value your trust. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our platform, you agree to the practices described here.

1. Information We Collect

When you use HelpSatara.com, we may collect:

Email Address: Provided during account registration.
Emergency Contacts: Phone numbers of the people you choose as your trusted contacts.
Location Data: Your Google Map location (only when you press the SOS button).
Technical Information: Basic data like browser type, device information, and usage activity.

2. How We Use Your Information

We use the collected information only for the following purposes:

To send SOS alerts (via SMS/WhatsApp) to your emergency contacts.
To include your location in the SOS message for faster help.
To improve security and functionality of the platform.

We do not sell or share your personal data with advertisers or unrelated third parties.

3. How We Share Information

With Emergency Contacts: Your alert message and location are shared only with the phone numbers you have saved.
With Service Providers: We rely on third-party SMS/WhatsApp gateways (e.g., MSG91, Airtel) to deliver alerts. These providers process your data securely to send messages.

4. Data Security

We take appropriate measures to protect your information against unauthorized access or misuse.

5. Data Retention

Your account details (email ID and saved contact numbers) remain stored until you update them or discontinue using the platform.
Location data is processed only at the time of SOS alerts and not stored permanently.

6. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with the updated date.